top of page
Madhavi Kelwa
THE MOST COMMON QUESTIONS
-
How soon will I receive my artwork?Prints are dispatched within a week of order with a no quibble satisfaction guarantee should you be unhappy in any way. You can deliver it back within 30 days of purchase. Delivery of original artworks can be discussed at the time of order.
-
Can I return my print?Orders of archival prints come with a money-back guarantee from the printer. If you are not happy for any reason then you may return the item within 30 days and receive a full refund. See our returns policy for further information.
-
How can I get a customised painting/sketch or discuss project works?Please get in touch with us through email or submit a form and we will get back to you as soon as possible.
-
How are the prices decided for a commissioned work?The price for the work depends on the size of the painting and the work it demands.
-
Do I have to share a picture for commissioned work?If there is something specific you wish to get commissioned, a good quality picture will be required. Or we can could discuss and help you with selecting the work.
-
What medium of paints are used?Acrylic paints and oil paints are used for the paintings.
-
How do I know my order is confirmed?You will receive a mail to confirm receipt of order.
-
Will I be able to track my order?Yes you will send a tracking code via email.
-
Is my personal information kept private?Yes, all information received through our site remains private and confidential.
-
Do I have to pay import taxes?For purchases outside of India the purchase may be subject to import tax. You will be informed of this at the point of purchase.
bottom of page